Answers to the most important launch questions.
The FAQ stays focused on the live public offer: locations, plans, setup direction, support, and the site’s privacy/logging position.
Which locations are included at launch?
The public launch footprint is United Kingdom, European Union, Germany, Spain, and the United States.
How does pricing work?
Pricing is device-led rather than location-led. The public tiers are $3, $5, $9, and $15 in 28-day billing periods.
Does every plan use the same locations?
Yes. The public plans are structured around the same five launch locations instead of separate location pricing.
Is there a trial?
Yes. The 3-day public trial applies only to the 1-device Starter plan.
Does AshVPN claim to log browsing content?
No. The site describes a privacy-focused service that does not intend to log browsing content as part of normal service operation, while still using limited operational, support, billing, and abuse-prevention data where needed.
How do I get support?
Use the contact page or the email address shown in the footer for direct support.
Launch discount codes
Have a discount code?
The first 100 AshVPN launch places use the $1 / 28-day launch offer. Discount codes do not stack on top of that $1 launch price.
If you enter a discount code during the launch period, the code can be saved to your AshVPN account and applied automatically to your next eligible paid plan after your first $1 / 28-day launch period ends.
Only one discount code can be saved per account. Payment/card details are still required for all AshVPN access.